The Saudi government was keen to provide all the services required by citizens, and it also made it easier for them through the electronic services that it made available to save time, effort and money, as a well-known service was issued byMinistry of Human ResourcesThrough the Musaned portal to facilitate the recruitment process.
What is a well-known service?
It is an electronic service affiliated with the platformSupportsIt enables you to recruit a domestic worker chosen by you, with a well-known name, at a lower cost. It also saves the time and effort spent on the labor recruitment process.
Well-known service features
The “Maroufah” service provides an economical and quick solution for recruiting a pre-specified domestic worker, with complete transparency in data and significant savings in costs and time. Here is a breakdown of these features and how to benefit from them via the Musaned platform.
- The service provides the opportunity to recruit workers at a low cost.
- Save time spent searching for a domestic worker with the specifications you desire, and choose the right worker for you.
- The service works to provide you with all information about the domestic worker, including her name, so that you are fully aware of the details of the recruited worker.
The difference between a known service and a named service
Musaned announced that there are different types of recruitment that facilitate the procedures for citizens, including a service known as Maeen Basim.
Well-known service
It means recruiting a domestic worker whose name, specifications, and passport number are known. The service does not include professions other than domestic work.
Given name
This means recruiting domestic workers in all available professions on Musaned with the passport number and name, as it supports all professions.
Well-known service nationalities
The Ministry of Human Resources has specified a number of nationalities from which it is permissible to recruit a domestic worker through a well-known service, which are the following nationalities:
- Kenya.
- The Philippines.
- Sri Lanka.
- Uganda.
Known service cost
Each nationality has a specific cost, and all costs are paid in one payment through Musaned, and they are as follows:
- The cost of the Filipino worker: Ten thousand seven hundred and fifty-two Saudi riyals and fifty halalas (10,752.50.) The amount includes value-added tax, and does not include the internal ticket in Saudi Arabia, if any. It is paid in one payment through the official Musaned platform.
- The cost of a Ugandan worker: five thousand nine hundred and ninety-one and fifty-one halalas (5991.5). It includes value-added tax, and does not include the internal ticket in Saudi Arabia, if any.
- The cost of the Kenyan worker: eight thousand eight hundred and forty riyals and five halalas (8,840.05.) includes value-added tax, and does not include the internal ticket in Saudi Arabia if it exists.
- The cost of the Sri Lankan worker: eleven thousand four hundred and seventy-one Saudi riyals and twenty-five halalas (11,471.25.) including value-added tax, and not including the domestic ticket in Saudi Arabia.
How to apply for a well-known service
With simple steps, you can apply for a well-known service to recruit a worker in an easier way. Here are the following steps:
- Enter the official Musaned platform and register on it.
- In the list of available services, choose (known service).
- Enter the data of the worker you wish to recruit, including name, age, passport number, and nationality.
- After that, it is possible to confirm the accuracy of the data entered, then verify the presence of the worker in her country of origin, and ensure that there are no violations or restrictions that prevent her from traveling to Saudi Arabia.
- Then the employer decides the ruling. If he wishes to recruit, he completes the rest of the procedures by choosing the recruitment office supported by Musaned and the Ministry of Human Resources, and pays all service fees.
Frequently asked questions
How can I benefit from a well-known service?
It is possible to benefit from a well-known service after the domestic worker’s visa is issued, and after the rest of the procedures are completed without any violations preventing her from working in the Kingdom of Saudi Arabia. The service can be benefited by knowing the information about the worker such as her passport number, age, last name, and her contact number.
What is the specified duration for a well-known service?
The period specified by the Ministry is 90 days, and begins the day after the employer pays the recruitment costs on the Musaned platform. When the worker’s arrival is delayed, the facility is given a grace period not to exceed an additional 30 days.
Is there a warranty for reputable service?
There is no guarantee for the recruited worker because she is chosen by the client. The recruitment office does not guarantee the worker when she runs away or refuses to work because she is precisely identified and chosen by the employer.
What are the measures taken by the office in the event of a worker’s late arrival?
After the expiration of the period specified in the contract, which is 90 days, and the worker does not arrive, the period will be extended for an additional 30 days. After the expiration of the additional period and the domestic worker has not arrived, either she must continue in the contract with the office, or the recruitment office must return the recruitment fees to the employer, and the office is obligated to pay the late fine, which is 20% of the contract value.
Can I cancel the service?
Yes, the service can be canceled according to what was mentioned in the cancellation policy found in the terms, conditions and contract.
How can I choose a recruitment office?
The client can send the recruitment request automatically from the system based on the employer’s city of residence, through which the name of the recruitment office appears in the contract, or by choosing any specific recruitment office from a list of offices that provide a specific service.
Is the service limited only to the Musaned portal?
Yes, this service is limited only to the Musaned portal.
How can I track the status of the order?
The order can be tracked by logging in to your Musaned account and following up on it.
Popular service What does it include?
The service includes the process of selecting domestic workers accurately. It is also an electronic service affiliated with Musaned that facilitates the process for citizens. It also includes all the information regarding the name of the domestic worker that the customer is searching for.
How much does it cost to hire a well-known worker?
The price of a well-known Filipina maid is (10,752.50 Saudi riyals), including value-added tax, while the price of a Ugandan maid is 5,991.5 Saudi riyals, the price of a Kenyan maid is 8,840.05 Saudi riyals, and the price of a Sri Lankan maid is 11,471.25 Saudi riyals.
