The “Musaned” electronic platform has provided the possibilityIssuing a domestic worker visa electronicallyThis saves employers and offices a lot of time and effort.
This electronic process has many advantages, including: speed:Orders are processed quickly and efficiently. Comfort:Applications can be submitted from anywhere and anytime. Accuracy:Human errors that may occur in traditional methods are reduced.Transparency:The employer can monitor the status of his application electronically.
Conditions for issuing a domestic worker visa:
Before starting to explain the steps for issuing a visa, it is important to ensure that all required conditions are met,Which include:– The employer must be a Saudi or a legal resident of the Kingdom of Saudi Arabia.
-The employer must not be less than 24 years old.
– The employer must have suitable housing that can accommodate the domestic worker.
– The employer is able to provide a suitable monthly salary for the domestic worker.
– The domestic worker must be healthy and free from infectious diseases.
– The domestic worker must not be less than 18 years old.
– The domestic worker must not be more than 60 years old.
– The domestic worker must have a valid health certificate.
– The domestic worker must have an employment contract authenticated by the competent authorities.
Here are the stepsIssuing a domestic worker visa:
Registration on the Musaned platform:
Musaned platform is the official electronic portal for domestic labor services in the Kingdom of Saudi Arabia.
The platform allows you to register electronically to create your own account.
This makes it easier for you to submit requests to recruit domestic workers and monitor their progress.Registration:
1. Accessing Musaned website:
Open any internet browser on your device.
Go to Musaned websitehttps://musaned.com.sa/{{PLACEHOLDER_25}}
- Start registering:
Click on the “Sign in” button located at the top left of the page. If you do not have an account, click on Register a new account.
- Enter personal data to register a new account:
Enter your personal data, including:
– National ID or residency number.
– Date of birth or expiration date of residency
– Mobile phone number.
– Strong password.
- Agreeing to the terms and conditions:
Read the terms and conditions of service carefully.
Click on the “I acknowledge and undertake to agree to the terms and conditions” box.
After completing the registration process, you will receive a message on your phone containing a code to activate your account.
Enter the code in the message
comments:Make sure you use a valid number that you can easily reach.
Save your password in a safe place.
If you encounter any difficulties in registering, you can contact the customer support service on the Musaned platform.
After activating your account, you will be able to:
Submitting applications to recruit domestic workers.
Follow up on the progress of recruitment applications.
Employment contract management.
Electronic payment of visa fees and services.
Contact customer support.
By registering on the Musaned platform, you will be able to benefit from many benefits,
Among them are speed, comfort, accuracy and transparency.
Fill out the electronic form:
Filling out the electronic form to request a domestic worker visa on the Musaned platform: step by step
After registering on the Musaned platform, you will need to fill out the electronic form to request a domestic worker visa.
The form consists of several sections,
You must fill it out accurately to ensure your order is processed correctly.
Steps to fill out the electronic form:
- Access the electronic form:
After logging in to your account on the Musaned platform, click on the control panel at the top of the page on the left
Read the declaration and pledge carefully, then agree to it
Submit the required documents:
After filling out the electronic form to request a domestic worker visa on the Musaned platform,
You will need to submit the required documents to complete the application process.
- Upload documents electronically:
* After filling out the electronic form, a page will appear to you that allows you to upload documents to prove financial capacity, provided that it does not exceed three months or that the bank certificate is attached.
Press the “Browse” button and select the document files from your device.
Ensure that all document files are of appropriate size (no more than 2MB) and in PDF or JPEG format.
Click the “Upload” button to upload documents to the platform.
Click on Next. You will see options for the required visa, such as the profession, the nationality of the worker, and the destination of arrival. Fill in the data according to the worker you want.
- Document review:
Musaned will review the documents you have submitted to ensure they meet all requirements.
If there are any notes on the documents, you will receive a message to let you know.
You will need to edit and re-upload the documents according to the feedback.
- Payment of visa fees:
After reviewing and approving the documents, you will see a menu to register your bank account details and name to pay the visa fees.
Pay the fees using a credit or debit card.
Notes:
Visa fees vary according to the nationality of the domestic worker.
You can inquire about visa fees through the Musaned platform website.
If you encounter any difficulties in submitting documents, you can contact the customer support service on the Musaned platform.
By following these steps carefully, you will be able to easily submit the documents required to apply for a domestic worker visa on the Musaned platform.
Additional Tips:
- Be sure to keep copies of all documents you have provided.
- Keep your order number in a safe place, as you will need it to track the status of your order.
- Contact customer support on the Musaned platform if you have any questions or inquiries.
Continue order:
After submitting a domestic worker visa application on the Musaned platform,
You can follow the status of your order through your account on the platform.
Steps to follow up on the application:
- Log in to your account:
Open Musaned website https://musaned.com.sa{{PLACEHOLDER_88}}
Enter your username and password.
Click the “Log in” button.
- Access your orders page:
Click on the “Domestic Labor Services” icon.
Select “My Orders”.
- View order details:
Select your order from the order list.
A page will appear containing all the details of your order.
Such as the status of the application, date of submission of the application, fees paid, and attached documents.
- Follow up order status:
The status of your order will change from “Pending” to “Processing”
To “Approved” or “Rejected” depending on the progress of the review process.
You will receive emails notifying you that the status of your order has changed.
- Download domestic worker visa:
If your application is approved, you can download the domestic worker visa from the application details page.
Make sure to print the visa and present it to the domestic worker to complete her papers
Additional Tips:
Keep your order number in a safe place, as you will need it to track the status of your order.
Make sure that all your data and that of the domestic worker are correct and accurate.
Contact customer support on the Musaned platform
If you encounter any difficulties in following up on your application.
We wish you an easy journey in recruiting a domestic worker



