Frequently asked questions

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Frequently asked questions

What basic services does the office provide?

Wafd Company provides basic and necessary services in the field of recruitment, including bringing in domestic workers of different nationalities with ease, and bringing in a private driver for families that need drivers, in addition to transferring the sponsorship of domestic workers.

The professions of recruiting domestic workers in the Kingdom of Saudi Arabia vary, including a private driver and a domestic worker

Wafd Recruitment Company provides many nationalities that can be recruited from in Saudi Arabia, including Kenya, Uganda, the Philippines, Ethiopia, and India.

The steps for submitting a recruitment application are to register first on the Musaned platform, then go to the domestic worker visa services and choose a visa issuance application, followed by completing the payment of the visa fees and proving the financial ability to recruit, attaching all the required documents and data, agreeing to the terms and conditions, and finally booking an appointment for the visa after completing all stages.

The total duration of the recruitment process may range from about 90 days, starting from the moment you finish paying the recruitment fees.

Yes, residents are allowed to recruit domestic workers in Saudi Arabia, but according to specific conditions from the government, which are proof of the employer’s financial ability, that he be over 21 years old, and that he must not be recruited from countries or nationalities other than those specified by the Ministry of Labor.

The Musaned platform provided payment options for recruitment services through credit cards (Visa, MasterCard,…) and Musaned also provided the possibility of paying recruitment fees in installments through the bank.

The period available for booking a CV in an expatriate company is only 48 hours from the time of booking.

What are the basic conditions and requirements for recruiting domestic workers?

There are basic rules and conditions for recruiting domestic workers in Saudi Arabia, which include having the financial ability to recruit, submitting a copy of the national ID for the citizen or residency for the resident, the age of the applicant being over 21 years, with no legal violations, submitting all required documents and data via the Musaned platform, and adhering to the laws and conditions of the Ministry of Human Resources and Social Development.

Yes, an expatriate company registered in Musaned and authorized by government agencies, and licensed by the Ministry of Human Resources and Social Development.

The steps for recruiting domestic workers are to register an account on the Musaned platform, then go to the domestic worker visa services and click on the Request a Visa button, followed by paying the full visa fee and attaching all the required data.

It usually ranges between 24 to 48 hours, and the duration may vary depending on the circumstances of completing the documents and others.

Documents required for recruitment include a copy of the citizen’s national ID, a copy of the resident’s residence permit, a copy of the visa, and a copy of the passport.

Yes, the worker may travel with the sponsor outside Saudi Arabia, provided that she has a return visa and a valid passport, that the travel takes place with her approval, and that she is not escaping from a ruling or has any legal violations.

Yes, it is possible to renew the domestic worker’s contract in Saudi Arabia via the Musaned platform.

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